My wife and I would like to thank you and 101 Mobility for your excellent service and product at a very competitive price. We are both very happy with the end result. Please extend my thanks as well to the two fine young men who performed the installation today.
July 17, 2019
I feel we bought a quality product. Steve made our decision easy and he is superb. Your customer service is at the top.
I was pleased that I was able to get such a quick turn around on my service call. The technicians responding were terrific and spent a lot of time to do everything in their power to complete the repairs.
Outstanding customer service. From the initial phone through the installation, every person we dealt with was professional, caring, and attentive. The home consultant was genuinely interested in solving our individual problems that best fit our needs. The installers were on time and took their time to explain the installation and how to use the chairlift. It was refreshing to work with this company. Outstanding!
I appreciated the prompt response when I called in and asked for someone to come and put in a battery for my Bruno Stairlift.
The technicians were very nice and capable. I believe I received good service and I would recommend this company.
Your staff member stated it was ok for me to remove a Bruno Chair lift that is under warranty. Why was that?
I contacted my salesman, immediately!
Next thing I knew, an awesome young man appeared to remove our Bruno Chair lift. He wrapped the rails in bright shrink wrap. I cushioned the ends of the rails and have felt them flat, though I can't recall if he told me all had to remain flat.
It was free of links when installed.
It shall be free of kinks on this end and shall be reinstalled by 101 Mobility specialists
I was appalled I was advised it is ok for the homeowner to remove a chair lift that was permitted for installation.
Am i to assume 101 Mobility has advised Dekalb Fire Department Fire Marshall he failed to inspect the chair while it was installed.
The medical.device ordered by her healthcare provider, from The Emory Clinic been removed aka, in installed by a 101 Mobility Authorized and trained, installer per the warranty.
Yes, that person and anyone else who has not met minimum standards must be trained. I trust Mr Wayne.
Dekalb Fire Marshall did not deem this site inspection worthy. THAT has noting to do with 101 Mobility failure to follow up to see why the inspection never occured.
Let's see how long it takes in the next 101 Mobility region. 911 calls are lengthy, too.
APD is closet and I anticipate faster response times if , the exact same pernit for a chair lift, were applied for, in Fulton County?
10 STARS TO MR WAYNE AND THE INSTALLER AND THE REMOVAL GENTLEMEN!
no comment on the poor advice I was given .
My goodness. The universe says SELL. Time to sell. I'm taking our tub, too. The shower is going back.
A new shower.
We are leaving with a cheerful heart, knowing when installed in Fulton County, the fireman's hall will show up and complete the inspection, on the same day.
How many months has my medical.device, ordered by the Emory Clinic, been installed?
How many days, Mr Wayne?
Fulton COUNTY WILL INSTALLER Water zmeter!
Sir, she went on and on but where the screw was in tge back of the device. Are all calls recorded? Yes. Please review for educational purposes only.
Dr. [LAST NAME REMOVED]
We had our stair-lift serviced and we couldn't be more satisfied. Our technician, Andrew, explained everything he was doing and what we needed to be doing to ensure long life for our lift! Now it is purring, and we couldn't be happier.
I was very pleased with the professionalism of the 101 Mobility employees prior to installation and during the installation. The gentleman who installed our stair lift was kind and respectful and did a great job. I would highly recommend 101 Mobility to all my friends. My wife loves the chair lift because it gives her a sense of security when going up and down the stairs.
Chris Doster, the face of 101 Mobility, goes over and above to meet our needs, answer any questions, and resolve any issues. All of your employees are responsive to questions and provide support and service. They help us receive the products that meet our needs rather than just making a sale.
The service was fantastic. You worked with me and my multi landings to install a product that would work for my handicapped sister. Works perfectly and you made sure it was installed before I brought my sister to her new home that would need it.
Thank you so much for the awesome customer service!!! 101 Mobility helped make it an easy, quick transition from the hospital to home for my Dad. I really appreciate all your help getting the chair lift installed so quickly. Thank you!!!
Great experience from sales to installation, everyone was professional and made our decision easy. We are very pleased we called Mobility 101 and the team from the Braselton Georgia Office.
I would highly recommend and in fact already have. Thank you, for confirming we made the right choice, my 91 year old father loves going upstairs once again.
At a time that emotional resources are stretched, all of the staff a 101 Mobility have been kind, patient and very helpful. I have bought two products from 101... a stair chair lift and a lift chair. Both times the products were as described, the staff worked with me to get what I needed and when it was needed.
I was under significant stress and needed help with a ramp to access the house. One call to 101 Mobility and everything was smooth and stress free. They knew exactly what I needed and scheduled the installation for me. I was able to rent instead of buy which really made a huge difference. I would recommend 101 Mobility for any access needs and requirements.
The salesman and office personnel were very friendly and helpful. The installer was very efficient with the installation, knowledgeable, friendly and demonstrated the product to the fullest. The lift is helping me every day and I would recommend it to anyone who needs it.
Very helpful and professional. Love the stair lift. Installation was a breeze and the installation tech was cheerful, helpful and very accommodating. It was a very easy and pleasurable experience. I highly recommend 101 Mobility.
It would help customers to know that you have an electrician who can wire the outlets for them if needed. Our salesman, Chris was understanding of our needs and made suggestions for lifts for downstairs. Mike, our installer, was very knowledgeable and did a great job.
Very good experience. It's a good thing that you have a website that comes up easily when I searched for chairs or I never would have found you. Although there was only one chair in the "showroom", it was was just what we were looking for. Ordering was easy and delivery fast. The delivery team was prompt, professional and pleasant. We are very happy with our purchase and experience with your company.
Jim & Kay Becker
The temporary wheelchair ramp that 101 Mobility provided was perfect! Very solid. Very functional. Very visually appealing. Joey Garner who did the installation, was amazing. He was very professional, very capable, and very caring. He made sure that everything was perfect. He is a real treasure. Thanks for sending him out to us.
Because of the nature of my staircase, the curved lift was way too expensive for us. But, the agent found a solution within our budget and now my Dad can get downstairs. The installer was thorough and very friendly and helpful. All in all, we are pleased.
Their friendly, caring and helpful attitude. The office/sales sraff were a delight as were the installers. An extra special thanks to Carrie Moore.
The ramp was extremely well made and quickly installed.
Thank you 101 Mobility.
THE STAIRLIFT WAS EXACTGLY WHAT WAS NEEEDED.
THE NEATLY ATTIRED INSTALLERS ARRRIVED AS SCHEDULED. THEY WERE VERY PLEASANT, EXPLAINED WHAT THEY PLANNE TO DO. THEY WENT AHEAD WITH THE INSTALLATIN VERY PROFESSIONALLY, LEFT AREA VERY TIDY, EXPLAINED THE OPERATION OF THE STAIR LIFT AND WENT ON THEIR WAY IN 3 HOURS.
THE PEOPLE WE DEALT WITH VIA TRHE PHONE WER ALLVERY PLEASANT, WELL INFORMED, COURTESOUS AND HELPFUL.
THANK YOU FOR BEING THERE.
Small snafu with your front office-they couldn't find a part that was needed as it wasn't put in the proper place in your warehouse.Your stair lift-installer ( Michael McGee) deserves high marks for your company-very personable and really knew your product..